Our Privacy Policy
Here is our privacy policy, including how to access your personal information and how to request an update or removal.
Information We Collect and How We Use It
We only collect the information we need to provide you with optimum service and to communicate with you via our website, newsletters, e-mail, online chat, text message, or telephone.
Account Information Related to Your WEB Eco-System
In order to provide you with the best possible support for your web operations, we keep a record of your login access to various WEB systems (website management, social media access, hosting, etc.) This information is protected in a virtual vault shared by our employees and collaborators. We will also sign confidentiality clauses based on your policies when required.
Access to Sensitive Information
As web developers, we have access to databases that may contain information about your customers. This content can be stored on your own servers, on third-party servers, or on our production and development servers. If the data is stored on our servers, it will remain secure and protected. In the case of a third-party supplier, it is your responsibility to validate their policy.
Online Payment Solutions
All the solutions we recommend and use can handle redirected payments. This way, no banking information will be stored in our databases.
Online Data Collection Forms
The information collected through our various online forms is stored in a secure database that is protected by cyber surveillance systems. We will not transmit your sensitive information by e-mail, and we will not share your information with third parties without your consent.
Consent
Depending on the method and system used, we may need to obtain your express or implied consent. It may be provided virtually, in writing, or verbally by you or by a person authorized by you.
Information Collected Using Cookies
As you browse online, we will collect information to personalize your browsing experience and preferences, such as your browsing language or your engagement with actions offered on our website. Installed cookies are stored on your browser. You can accept or reject them at any time or delete them from your browser's memory cache.
Collecting Statistics
We use Google Analytics GA4 to collect online browsing information, Mailchimp for newsletter viewing statistics, and Meta and Looker Studio for the SEM campaigns we manage.
How Can You Access Your Information?
We take the necessary and appropriate security measures to ensure the confidentiality of the personal information we collect.
Only our employees, collaborators, and service providers who need your information to perform their duties have access to it.
We will never use or disclose your personal information for any other purpose.
Retention and Destruction of Your Information
We retain information only for as long as we are actively providing services. Any information no longer required will be destroyed in a secure manner.
All information is stored virtually; no paper records are kept. When necessary, paper information will be scanned and then immediately and securely destroyed.
Accessing Your Information and Requesting Verification
You may request access to your personal information to see what is stored in your file. You may also request the destruction of your personal information at any time.
Please contact us by e-mail at:
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Protection of Personal Information Supervisor
Alias Clic inc.
2141 Nobel, Suite 203
Ste-Julie, Quebec
J3E 1Z9
We will get back to you within 30 days.
Protection of Personal Information Supervisor
Denis Fortier
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450 281-1015 ext. 1
2141 Nobel, Suite 203
Ste-Julie, Quebec
J3E 1Z9
Updated August 1, 2023